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NEED HELP NOW?

  • Call 111 if you or someone you know is in immediate danger.

  • Phone It's Not OK on 0800 456 450 for support finding a service near you.

  • Phone the Women's Refuge Crisis line on 0800 REFUGE (0800 733 843).

Where to Get Help

We have developed a list of national support agencies. Download (and save) our PDF of support agencies below.

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Family Violence – Crisis and Non-crisis Response

  • Police (24/7)
    Phone Police on 111 if you or someone you know is in immediate danger.
    Phone 105 if something has already happened, there is no immediate danger, and no one has been hurt.
    More information

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  • Oranga Tamariki (24/7)
    Call 0508 FAMILY (0508 326 459) if you are worried about a child (pepi or tamariki) or young person (rangatahi).
    More information

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  • Women's Refuge (24/7)
    Phone the Women's Refuge Crisis line on 0800 REFUGE (0800 733 843)
    More information

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Family Violence Phone/Text support

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  • Safe to Talk
    Sexual abuse and sexual harm support. Phone 0800 044 334
    More information

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  • Kidsline
    0800 54 37 54 (0800 KIDSLINE) for young people up to 18 years of age (24 hr service)
    More information

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Older People Services

  • Age Concern
    Call 0800 326 6865. For concerns about elder abuse - not a specialist family violence service but can provide support.
    More information

 

Rainbow Community Services

  • OutLine Aotearoa
    Call 0800 688 5463. Support for the Rainbow community - not a specialist family violence service but can provide support.
    More information

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  • Hohou Te Rongo Kaukura – Outing Violence
    Support for family, partners, and sexual violence in Rainbow Communities.
    More information

 

Disability Support

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  • Disability Helpline
    Call 0800 611 116. Māori clinician available 8am-8pm, Interpreter services available

 

Victim Services

  • Victim Support
    Phone 0800 842 846 (24hr service) for all victims of serious crime.
    More information

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  • Victims Going to Court
    Phone 0800 650 654 - you will be put through to a court victim advisor in your area to support you with information about the court system.
    More information

Mental Health

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  • Need to Talk
    Free call or text 1737 any time for support from trained counsellors.
    More information
     

Sexual Violence – Crisis and Non-Crisis

  • Rape Crisis Support
    Call 0800 883 300 for contact details of your local centre, provides support for survivors of rape and sexual abuse, their families, friends and whānau.
    More information

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  • Male Survivors Aotearoa
    Call 0800 044 334. Offers one- to-one, peer and support groups for male survivors of sexual abuse and their significant others.
    More information

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  • ACC
    ACC Sensitive Claims Unit – Call 0800 735 566 Treatment for claims related to sexual abuse or sexual assault.
    More information

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General Services

  • Family Services
    Family Services Helpline (0800 211 211) – extensive directory of service providers that can help families and whānau.
    More information

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  • Drug and Alcohol Support
    Alcohol and Drug Helpline – phone 0800 787 797 phone or online space for people experiencing alcohol or other drug problems.
    More information

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  • Ministry of Social Development
    For financial assistance and advice phone Work and Income on 0800 559 009
    More information

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Grief and Loss

  • Skylight
    Call 0800 299 100. Specialises in helping children, young people and their families/whānau through tough times of change, loss, trauma and grief.
    More information

FV and MH
FV and SV
Older People
Rainbow-General
Disability
Victim-GriefLoss
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